Keywords in Design Thinking: A Lexical Primer for Technical Communicators & Designers

Edited by Jason C. K. Tham
Copy edited by Meg Vezzu. Designed by Mike Palmquist.

CoverAt a time when design thinking is viewed by many as itself a contested term, Keywords in Design Thinking explores keywords and associated practices related to the use of this critical concept in technical and professional communication. The chapters in this edited collection offer definitions stable enough to allow readers to determine the value of design thinking and to apply and examine its usefulness in the design of technical and professional discourse. The contributors to this collection include faculty at research-intensive and comprehensive colleges, graduate students, and industry practitioners. This configuration of contributors is intended to increase the diversity of perspectives and offer a variety of routes to understanding design thinking.

Table of Contents

In PDF Format PDF Format     In ePub Format ePub Format

Front Matter


Introduction to Design Thinking & Keywords, Jason Tham and Luke Thominet
DOI: 10.37514/TPC-B.2022.1725.1.3

Part 1: The Design Thinking Phases

1. Empathy, Scott Wible
DOI: 10.37514/TPC-B.2022.1725.2.01

2. Problem Definition, Scott Wible
DOI: 10.37514/TPC-B.2022.1725.2.02

3. Ideation, Jennifer Sano-Franchini
DOI: 10.37514/TPC-B.2022.1725.2.03

4. Rapid Prototyping, Krys Gollihue
DOI: 10.37514/TPC-B.2022.1725.2.04

5. Testing, Bradley Dilger
DOI: 10.37514/TPC-B.2022.1725.2.05

6. Iteration, Emma J. Rose and Cody Reimer
DOI: 10.37514/TPC-B.2022.1725.2.06

Part 2: Concepts and Applications

7. Affordances, Devon Cook
DOI: 10.37514/TPC-B.2022.1725.2.07

8. Collaboration, Matthew A. Vetter
DOI: 10.37514/TPC-B.2022.1725.2.08

9. Constraints, Jeff Naftzinger
DOI: 10.37514/TPC-B.2022.1725.2.09

10. Contextual Inquiry, Thomas M. Geary
DOI: 10.37514/TPC-B.2022.1725.2.10

11. Creativity, Emily Wierszewski
DOI: 10.37514/TPC-B.2022.1725.2.11

12. Critical Making, Shannon Butts
DOI: 10.37514/TPC-B.2022.1725.2.12

13. Design Ethics, Rachael Sullivan
DOI: 10.37514/TPC-B.2022.1725.2.13

14. Digital Fabrication, Emily F. Brooks
DOI: 10.37514/TPC-B.2022.1725.2.14

15. Edge Cases, Mary E. Caulfield
DOI: 10.37514/TPC-B.2022.1725.2.15

16. Entrepreneurship, Jason Luther
DOI: 10.37514/TPC-B.2022.1725.2.16

17. Equity, Ashanka Kumari
DOI: 10.37514/TPC-B.2022.1725.2.17

18. Failing, Stephanie West-Puckett and Zarah C. Moeggenberg
DOI: 10.37514/TPC-B.2022.1725.2.18

19. Human Factors and Ergonomics, Jack T. Labriola
DOI: 10.37514/TPC-B.2022.1725.2.19

20. Inclusion, Zarah C. Moeggenberg
DOI: 10.37514/TPC-B.2022.1725.2.20

21. Innovation, Andrew Kulak
DOI: 10.37514/TPC-B.2022.1725.2.21

22. Modularity, Adam Strantz
DOI: 10.37514/TPC-B.2022.1725.2.22

23. Participatory Design, Ian Weaver
DOI: 10.37514/TPC-B.2022.1725.2.23

24. Social Design, Liz Lane
DOI: 10.37514/TPC-B.2022.1725.2.24

25. Social Justice, April L. O’Brien
DOI: 10.37514/TPC-B.2022.1725.2.25

26. Tacit Knowledge, Kristen R. Moore
DOI: 10.37514/TPC-B.2022.1725.2.26

27. Usability, Emma J. Rose
DOI: 10.37514/TPC-B.2022.1725.2.27

28. User-Centered Design, Jason Tham
DOI: 10.37514/TPC-B.2022.1725.2.28

29. Wicked Problems, Lauren Garskie
DOI: 10.37514/TPC-B.2022.1725.2.29


About the Editor

Jason Tham is Assistant Professor of Technical Communication and Rhetoric at Texas Tech University and a Research Partner with the Digital Life Institute at Ontario Tech University. He teaches courses in UX research, information design, instructional design, web publishing, and digital rhetorics. He has published Design Thinking in Technical Communication (2021, Routledge), Collaborative Writing Playbook (2021, Parlor Press, with Joe Moses), and Designing Technical & Professional Communication (2021, Routledge, with Deborah Andrews), His work has appeared in Technical Communication, Journal of Technical Writing & Communication, Computers and Composition, Technical Communication Quarterly, and IEEE Transactions on Professional Communication, among other journals and edited volumes.

Publication Information: Tham, Jason C. K. (Ed.). (2022). Keywords in Design Thinking: A Lexical Primer for Technical Communicators & Designers. The WAC Clearinghouse; University Press of Colorado.

Digital Publication Date: December 11, 2022
Print Publication Date: August 2023

ISBN: 978-1-64215-172-5 (PDF) | 978-1-64215-173-2 (ePub) | 978-1-64642-394-1 (pbk.)
DOI: 10.37514/TPC-B.2022.1725

Contact Information:
Jason C. K. Tham:

Foundations and Innovations in Technical and Professional Communication

Series Editor: Lisa Melonçon, University of South Florida

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Copyright © 2022 Jason C. K. Tham, and the authors of individual parts of this book. This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 United States License. 174 pages, with notes, illustrations, and bibliographies. This book is available in print from University Press of Colorado as well as from any online or brick-and-mortar bookstore. Available in PDF and ePub formats for no charge on this page at the WAC Clearinghouse. You may view this book. You may print personal copies of this book. You may link to this page. You may not reproduce this book on another website.