Works Cited

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London: William Heinemann, 1975.
Brown, Penelope, and Stephen C. Levinson. Politeness: Some
Universals in Language Usage. Cambridge: Cambridge University Press, 1987.
Dillon, George L. Rhetoric as Social Imagination: Explorations
in the Interpersonal Functions of Language. Bloomington, Ind.: Indiana University Press, 1986.
E-mail instruction (onscreen). Umail, University of Maryland,
College Park, Maryland, November 12, 1995.
"Egghead." Eleventh Anniversary computer catalog. Issaquah,
Wash.: Egghead, 1995.
"FCC Rules for Modem Usage." Operation Manual. N.p.: n.p.,
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Goffman, Erving. Forms of Talk. Philadelphia: University of
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"Installation and Configuration." Microsoft FoxPro
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Livingston, Brian. "The Latest on Strange Beta Tests
and Other Windows Secrets." InfoWorld 29 November 1993: 24.
Miller, C. R. "Fields of Argument and Special Topoi."
Argument in Transition: Proceedings of the Third Summer Conference on Argumentation. Ed. D. Zarefsky, M. O. Sillars, and J. Rhodes, Annandale, Va.: Speech Communication Association, 1983.
Miller, Carolyn R., and Jack Selzer. "Special Topics of
Argument in Engineering Reports." Writing in Nonacademic Settings. Ed. Lee Odell and Dixie Goswami. New York and London: Guilford Press, 1985, 309-341.
Rachman, Stanley. The Meanings of Fear. Harmondsworth:
Penguin, 1974.
Sluckin, W. "Fear Development: A Brief Overview." Fear in
Animals and Man. Ed. W. Sluckin. New York: Van Nostrand Reinhold, 1979. 1-23.

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