Reflection– Communication Skills
II
May 1999
Student—Susan
Throughout the semester, the variety of presentations
I gave and assignments I wrote spurred the development of my communication
skills, providing me with a greater confidence in my abilities. My writing,
speaking, and research abilities greatly improved with increased practice,
effort, and knowledge gained during the course.
With each writing assignment, I learned new techniques
and skills, which improved my abilities to develop my ideas thoroughly,
to write clearly, and to organize my papers effectively. At the beginning
of the semester, while I knew the meaning of the MAP* acronym, I mostly
used it in speaking, rather than in writing. Because of this, my writing
appeared less clear, less organized, and less focused on one topic, so
my papers did not flow as smoothly from one paragraph to the next. Secondly,
I was unfamiliar with the specific techniques used when writing a research
paper. For instance, other classes did not require me to incorporate a
visual into my writing or express my credibility as a writer. Assessing
the quality of my writing this semester, I notice vast improvements in
several of these areas. By focusing on my MAP decisions in the preliminary
stages of writing, I know ahead of time my audience and my message. As
a result, my papers are clear, and I remain on topic. Using transitions
more effectively also helps my writing flow better. In my critical analysis
essay, these transitions and improved organization made the essay easy
to follow from one topic to the next. Preliminary work, such as MAP decisions
and prewriting, also enabled me to express my thoughts more clearly and
learn how to develop my ideas. In my papers on Einstein's Dreams,
I used stories from the book and incorporated my ideas about them in a
clear manner. By the end of the semester, I also learned how to incorporate
research and visuals into my papers, and then how to explain their relationship
to my ideas. This added support and credibility to my writing.
Just as my writing abilities improved over the semester,
my speaking abilities also improved, providing me with more comfort and
confidence when giving presentations. In the beginning, I had never prepared
a researched presentation and knew very little about the components that
would make this type of presentation successful. Therefore, I experienced
some nervousness because the task was so new to me. Secondly, I knew of
no existing rules for designing and using transparencies as effective visuals.
Finally, my delivery strategies in the beginning lacked polish and refinement.
I thought that in order to have good eye contact with the audience, I could
barely use my note card; therefore, I used it very little. In order to
connect with more of the audience, I tried to move around when speaking,
but this movement felt unnatural and awkward. Over the semester, however,
I developed more comfort in giving researched presentations and preparing
transparencies, and became more adept at delivery strategies. Using the
first group researched presentation as a model, I greatly improved my second
researched presentation, a persuasive speech. I cited my sources throughout
the speech and felt more comfortable while speaking. Additionally, with
rules such as the "7 by 7 Rule,"** I learned how transparencies should
look in order to convey the most effective and clear message to the audience.
Despite this, I still need to work on using these transparencies correctly
in my speech, ensuring that they remain in the correct order for the presentation.
Finally, I increased the effectiveness of my delivery techniques after
reviewing critique sheets and other feedback from the class to discover
my strengths and weaknesses. In my persuasive presentation, the last speech
of the semester, movement became very natural for me, rather than just
an awkward attempt. I also realized that I could use my note cards and
still have eye contact with the audience, an important delivery strategy
in the success of researched presentations. Even after this progress, I
still need to work on improving my facial expressions and continuing to
smile when I speak. Although I have much room for improvement, these first
few steps will guide me toward success.
Not only did my writing and speaking skills improve,
but also my research techniques, which remain important for both writing
and speaking. In high school, I learned the MLA formats for bibliographies
and parenthetical citations, so at the beginning of the semester, I knew
only this format. Secondly, I did not know about any of the resources offered
by the Virginia Tech library, where to locate anything in the library,
or how to use the library databases. After preparing for both the group
informative presentation and my persuasive speech, I learned the correct
format for the APA style for bibliographies and parenthetical citations.
My role as the research director for our group presentation assisted me
in mastering this style which then enabled me to cite my sources correctly
in my persuasion report. In this report, I also related the parenthetical
citations to the bibliography, demonstrating my credibility as the writer.
Additionally, my abilities to find the research I needed progressed as
I discovered many resources offered by the Virginia Tech library. I gained
skills in electronic research both on my own computer and on the library
computers, using their databases. While I do know more about the library
than I did, I still have plenty of information left to learn. The library
offers many resources which I do not know how to use and which would provide
me with a better variety of sources for speeches or reports. Many times,
I overuse Internet sources rather than seeking different types of research.
Throughout the semester, all of the writing, speaking,
and research skills I developed strengthened my confidence in these areas
and will aid me in achieving my goals for the future. My writing style
and format became much more polished and organized, and I developed more
effective research strategies for finding and citing sources. In addition,
I progressed from an inexperienced beginning speaker to a confident speaker
with the appropriate knowledge to design effective presentations. Having
confidence in my abilities to use these skills to communicate effectively
with others will act as a determining factor as I seek success in college
and employment opportunities in the field of accounting information systems.
The skills I developed in this course provide me with a quality background
for communication. With more practice and assessment of my strengths and
weaknesses, I can continue improving upon my abilities to become an excellent
communicator in the future.
* "Preston MAP Strategy"—Use of a MAP to guide
writing decisions: message, audience, purpose
** 7x7 Rule—Guideline for the design of overheads:
maximum of 7 words per line or 7 lines per overhead
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